COVID-19 Impacts

Wednesday, March 18, 2020

On Monday, March 23rd, Gov. Jay Inslee ordered all Washingtonians to stay home for at least two weeks unless they must leave for vital activities, such as buying groceries, seeking medical attention, or reporting for work at an essential business.

As an aerospace manufacturer, Onboard Systems is an essential business, and we will remain open to fulfill equipment orders and work on repairs and overhauls; however, we have made changes to our work schedule and environment to meet the social distancing requirements mandated by the state.

Those employees who can work remotely have been asked to do so, including our sales people, so we recommend using email when possible for sales or general inquiries. To help us serve you better, click here to view a directory of our sales, marketing, and accounting staff to contact with specific questions or concerns.

We also have a number of sales and service related forms on our website, which are emailed directly to the appropriate staff member for fastest response:

• Technical Support Request
   
• RMA Request Form
   
• General Query/Feedback Form
   
• Permission to Use STC Letters

In addition, our online quote request, documentation update notification, and online shopping services are available 24/7.

If you are planning to drop off equipment for overhaul or service, or to stop by to pick up an order, please call us before you head out to confirm receiving or pick-up availability.

We will continue to closely monitor developments and will update this page as operating conditions change.

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