Contact Us

Contact Us

We pride ourselves on offering the industry's best same-day customer and technical support. When you contact us, you can trust we'll provide the fastest and most professional service possible. We'll do our best to keep your helicopters online and productive.

13915 NW 3rd Court
Vancouver, WA 98685

Monday - Friday, 7:30 a.m. to 5:00 p.m PST

Toll-Free Phone: 800-275-0883
Phone: 360-546-3072
Fax: 360-546-3073


For fast technical support, use our Technical Support Request form.

To get an instant RMA number, use our RMA Request form.


Do you have comments on our products or service? Ideas for new features? Success stories from the field you'd like to share? We'd love to hear from you. Just fill in the form below. And be sure to provide contact information so we can respond to any questions or concerns.

Why Onboard

We maintain a large inventory of products, spare parts, and complete systems on site, allowing fast shipment of most items. While other manufacturers may put you on a waiting list for months, Onboard is able to turn around orders quickly — oftentimes the same day your payment is received. View our shipping policy here