International Return for Service Shipping Tips

Sunday, June 15, 2014

international shipping

International "Return for Service" shipments can be tricky—so we've compiled our best shipping tips to help you prepare packages that will make it through customs with little to no delay.

Tariff Codes
Onboard Systems uses code 8803.30.00.30 for all equipment shipped internationally; the description for this code is "aircraft parts." It has proven to be an appropriate code to expedite the customs clearing process.

Product Identification
When a shipment is delayed in customs, it is usually because the product identification is ambiguous. Requirements vary from country to country, so we recommend speaking with your local carrier if you have specific questions. Here are a few examples of effective description statements that have been used previously:

  1. A Return for Service item, Example Statement:
    RETURNING GOODS TO THE USA FOR REPAIR AND BEING RETURNED TO OWNER/SHIPPER AFTER REPAIR
     
  2. Identify the item, Example Statement:
    CARGO HOOK FOR AIRCRAFT - TARIFF CODE 8803.30.00.30 MANUFACTURED IN THE USA

Product Value
A common question we receive from customers concerns the value that should be listed for the product: the original purchase price, or the value of the service for which it is being returned?

The correct answer is to list the value of the product itself. Visit our website at www.OnboardSystems.com to determine the product value, or contact us to confirm the appropriate amount.

 


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Why Onboard

We maintain a large inventory of products, spare parts, and complete systems on site, allowing fast shipment of most items. While other manufacturers may put you on a waiting list for months, Onboard is able to turn around orders quickly — oftentimes the same day your payment is received. View our shipping policy here