Overhaul Options for Your TALON Cargo Hooks
When it's time to overhaul your Onboard cargo hook, you have options!
 
 
 
 
 
 
 
 
 
 
 
TipSee our article about RMA Numbers before your send us your hook!
 
 
 
 
 
 
 
 
 
 
 
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TipSee our article about RMA Numbers before your send us your hook!
 
 
 
 
 
 
 
 
 
 
 
 
 
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TipContact us for assistance in finding a local service center.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TipSimplify the overhual process by using one of our convenient Overhaul Kits.
 
 
 
 
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Even though Onboard's TALON® cargo hooks give you one of the longest "time between overhauls" in the industry, at some point, you will need to overhaul that hook. Here's a look at three cost-effective options for when it's time to overhaul your hook.

When the Time Comes…
When it's time to overhaul your hook, you have three cost-effective options:

  • Send it back to the Onboard factory
  • Take it to a Service Center
  • Service it yourself at your location

Onboard Systems Factory Overhaul
When you send your cargo hook back to us, our highly trained factory technicians will restore it to "like new" quality. Our overhaul service includes:

  • Disassembly, inspection, cleaning, re-lubrication, and re-assembly of the hook, per the requirements in the service manual
  • Replacement of all threaded fasteners, bearings, and bushing springs
  • Replacement of any worn and corroded parts, as needed
  • Refinishing as needed
  • Acceptance Test Procedures (ATP) including Proof Load Test, Minimum Load Release Test, Electrical Release Test, and Manual Release test

Most overhauls take about three (3) weeks to complete, with variable pricing depending on the type of cargo hook and its condition. We will also provide a CoC or FAA Form 8130-3 with your returned hook.

To take advantage of this program, contact us to get an RMA number and then send us your hook. When we receive your hook, we will evaluate it and provide you with a quote and estimated lead time for performing the overhaul. Once you approve the quote, we will start work on the overhaul.

Overhaul Exchange Pool
If you are unable to be without your cargo hook for even the short time it takes to do a factory overhaul, Onboard maintains an Overhaul Equipment Exchange Pool for select cargo hook equipment, including:

  • TALON LC cargo hook
  • TALON LC Keeperless cargo hook
  • TALON LC Hydraulic cargo hook
  • TALON MC cargo hook
  • 6K cargo hook
  • TALON Big Mouth cargo hook
  • Onboard Weighing Systems for select load cells. Please contact us for availability.

To take advantage of this program, contact us to get an RMA number and then send us your hook. Once we receive it, we will evaluate it and provide you with a quote for the overhaul.

Once you approve the quote, we will immediately send you a replacement hook from our Exchange Pool. This hook is now yours to keep and use immediately, as you will not receive your original hook back. Instead, your hook will be overhauled and added back into the Exchange Pool.

The hooks in our Exchange Pool have been meticulously restored to like-new condition by our factory technicians. Hooks shipped out as part of our Exchange Pool program begin their new "Time Between Overhauls" when you install it on your aircraft.

Expedited Service
If you simply cannot afford to be without a cargo hook for any time whatsoever, you can request our Expedited Exchange Pool Service. Under this program, if we have an exchange hook available in stock, we will invoice you for the cost of a new hook and immediately ship you a hook from our Exchange Pool.

When you receive the Exchange Pool hook, you can then place your old hook inside the box and ship it back out to us. When we receive your old hook, we will evaluate it, advise you of the cost for the overhaul and refund the difference between the cost of the overhaul and the cost of the new hook, as paid for on your invoice.

Service Center Overhaul
If you prefer, you can take your cargo hook to any experienced aircraft maintenance facility capable of carrying out the overhaul procedures listed in the service manual for your cargo hook. An important consideration is whether or not a service center is able to perform the required Acceptance Test Procedure (ATP), as you will not be able to put the hook back into service until it passes all of the tests in the ATP as outlined in the service manual.

If the service center is able to perform the overhaul but cannot perform the test, either you or they can send the hook to Onboard Systems and we will perform the ATP for a flat fee of $75 USD, plus shipping.

For a list of worldwide service centers that have the capability to overhaul your cargo hook and perform the appropriate ATP tests, please contact us.

Perform the Overhaul Yourself
One of the many benefits of owning cargo hook equipment from Onboard Systems is that our hooks are easy to overhaul. Simply disassemble and inspect the parts of your hook according to the instructions in your service manual, then replace any parts as required using simple hand tools.

For your convenience, Onboard maintains a large inventory of spare parts and overhaul kits, allowing immediate shipment of the parts you'll need to perform your overhaul.

And should you have any questions about overhauling your cargo hook, our service technicians, customer support representatives, and engineers are all easy to reach and responsive to your requests.

Contact us, and we'll get you the answers you need right away.

 
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